Delivery Tracking Is Here! | Alpha Wholesale HVAC

Track and trace your order with ease!

In today’s fast paced climate (s’cuse the pun), being able to track your deliveries in real time is important to you, right?

Here at Alpha, we understand the challenges you face in keeping your projects on track and your clients happy, so we are pleased to announce the new and improved Alpha delivery tracking is here 🥳

Whether you are servicing a commercial site or installing systems in a residential setting, our live delivery tracking service ensures you are always informed and prepared. This means you can plan your day better, reduce downtime, and impress your clients with timely service 👍

What Are The Benefits Of Alpha Delivery Tracking?

💚 Track your orders in real-time - no more guesswork or wasted hours waiting.

💚 Track the live timeline of your
deliveries in ‘My Account’ on the online Alpha portal (see what this looks like below).

💚 Accurate ETAs, alerts and notifications direct to your preferred device when there are any changes or updates to the status of your shipment.

💚 Choose from SMS and/or email updates (you can opt out anytime in your account preferences)

💚 Proof of delivery photos and signatures so you have assurance your goods have arrived!

How Does It Work?

We know you’re a visual person so here’s exactly what you can expect from your online delivery journey!

1. Navigate to ‘Order Tracking & History’ in the ‘My Account’ section of the Alpha online portal.

2. Click ‘Track’ to see your order and
shipping status.

Track Your Order Timeline

💻 ORDER PLACED
Your order is confirmed! We’ve received your request and are preparing it for processing.

👷 PICKING & PACKING
We’re on it! Your items are being carefully picked and packed by our expert team.

🏋️ LOADING
Ready for the road! Your order is being loaded onto the delivery vehicle.

↪️ 'X' ITEMS DISPATCHED
On the move! Your items have left our warehouse and will be with you according to the times stated on the tracking page.

🚚 YOUR DRIVER IS ON THE WAY!
Heads up! Your driver, is on their way with your order. Track their progress in real-time (live map coming soon).

📦 DELIVERED! #WhenOnlyFastWillDo
It’s here! Your order has been delivered. Thank you for choosing Alpha Wholesale 😀 View your proof of delivery signatures and images.

GO TO MY ACCOUNT

We hope this news brings you joy - if you have any questions or concerns regarding the tracking process or your delivery, please call us on 01622 831836 and you can expect a quick response from our team!

Don’t let uncertainty slow you down, get access to your delivery tracking now in My Account of your online portal.

For Next Day Delivery order by 5pm

Call us now 01622 831836